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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sammy Walker

July 9, 2026

5  out of  5
rating by Sammy Walker
"I have been with State Farm in Rowlett for a couple of years ,& Aaron Toews & Rilee take really good care of us & are always immediately available to speak with us & take care of any concerns & problems we may have - 5 Star ⭐️ Rating 😃‼️"
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steven reynolds

July 8, 2026

5  out of  5
rating by steven reynolds
"Riley and Jordan are awsome
I have been a Srare Farm customer for almost 50 years. The v
Best representation I have ever had
Kind and pleasant I feel they work on my behalf. I proud to be a customer."
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Beki Pricer

July 8, 2026

5  out of  5
rating by Beki Pricer
"We've Used Aaron Toews State Farm for our house & cars for 20+ years. They have ALWAYS delivered on great coverage & personal customer service, none better than this group!
>>>> Don't Delay, Call Aaron Toews at State Farm today! and, a personal shout out for Rilee Toews, thanks for all the times I call and you get answers for me, you make the team best!"
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Sandra Cruz

July 7, 2026

5  out of  5
rating by Sandra Cruz
"We just joined State Farm Insurance - Aaron Toews. Thanks to Luz, we decided to switch due to better coverage and prices! Luz is super professional, knowledgeable and very helpful!
Can’t thank her enough!"
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Megan Rodriguez

July 1, 2026

5  out of  5
rating by Megan Rodriguez
"I have been a customer of Aaron State Farm for 20+ years! I Really enjoy the staff, especially Rilee! She’s awesome, very tentative and informative. Glad I have you all on my side 🫶🏻"
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Emmett Lewis

June 26, 2026

5  out of  5
rating by Emmett Lewis
"Jordan was very helpful"
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Monsse Quintana

June 24, 2026

5  out of  5
rating by Monsse Quintana
"I had the pleasure of speaking to Luz, which she came highly recommended by a family member! She was very helpful and patient with me as this was my first time enrolling in vehicle insurance by myself and she helped me choose the best option for me! Highly encourage everyone to go to Luz!"
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Tiana Pearce

May 22, 2026

5  out of  5
rating by Tiana Pearce
"Jordan helped walk us through all of our options when adding a teen driver and got us the best rate out of anyone we tried. I’m so glad to be back with State Farm and with a rep who has their customer’s best interests at heart."
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David Sanchez

May 15, 2026

5  out of  5
rating by David Sanchez
"Great name, great service, once again best in Insurance, thank you Rilee !"
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Lisa Lambdin

May 6, 2026

5  out of  5
rating by Lisa Lambdin
"State Farm was great!! I was with Geico for 12 years and State Farm saved me 1/2 of what I was paying. Can’t say enough. Thank you"
We responded:
"Thank you, Lisa! Welcome to Aaron Toews State Farm, we appreciate you and your business! "
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Justin Deviney

April 2, 2026

5  out of  5
rating by Justin Deviney
"They handled my wreck quickly and with little disturbance to my normal life. Got my truck repaired and me back on the road!"
We responded:
"Thank you, Justin! We are glad everything went smoothly, we are always here to help! "
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Lauren Cervantes

March 31, 2026

5  out of  5
rating by Lauren Cervantes
"Great customer service. Thank you State Farm for not using bots and outsourcing service, talking to a human in my area who could take care of our needs was my priority. Jordan was patient and helpful."
We responded:
"Thank you so much, Lauren. We appreciate you! "
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Helen Buck

March 27, 2026

5  out of  5
rating by Helen Buck
"Jordan was very helpful and explained everything thoroughly. Jordan was able to save us $200.00 each month, will definitely refer my friends to State Farm! Thank you again!"
We responded:
"Thank you for the kind words, Helen. We appreciate you and your business!! "
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Uy Nguyen

March 13, 2026

5  out of  5
rating by Uy Nguyen
"I recently had to make changes to the vehicles under my policy. I got in touch with Luz with my issues and she got it ironed out within 10 minutes. She was super personable and professional!"
We responded:
"Uy, thank you for the kinds words. We are glad you had a good experience, we appreciate you! "
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Juan Garcia

March 13, 2026

5  out of  5
rating by Juan Garcia
"Amazing customer service, very educational and informative when guiding me through options that best fit my needs. Best experience by far! Thank you so much Rilee!"
We responded:
"Juan, thank you so much. Welcome to our office, we appreciate you and your business! "
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Robin Jenkins

March 12, 2026

5  out of  5
rating by Robin Jenkins
"I was very satisfied with State Farm. Jordan was very helpful. Im grateful for all his help. Glad I made the switch! Thanks Jordan"
We responded:
"Thank you, Robin. We appreciate you and your business! "
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Guadalupe

March 2, 2026

5  out of  5
rating by Guadalupe
"Luz pacheco excelente servicio al cliente nos resolvió todas las dudas la recomendamos al cien gracias por todo Atte Guadalupe Zamora"
We responded:
"Thank you, Guadalupe. We appreciate you and your business!

Gracias, Guadalupe. Apreciamos a usted y su negocio!"
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Gin Evangelides

February 20, 2026

5  out of  5
rating by Gin Evangelides
"Amazing service !! Rylie was so knowledgeable and courteous !! We are so glad that we switched !!"
We responded:
"Thank you, Gin, we appreciate you and your business! "
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Peggy Clark

February 11, 2026

5  out of  5
rating by Peggy Clark
"Jordan is very professional,kind and easy to talk with!!"
We responded:
"Thank you, Peggy, we appreciate you! "
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Carlos Garcia Murillo

January 19, 2026

5  out of  5
rating by Carlos Garcia Murillo
"Jordan was very helpful and allowed me to customize an auto policy based on my exact needs!"
We responded:
"Thank you, Carlos. We appreciate you and your business! "
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Kurt Schaffenburg

December 31, 2025

5  out of  5
rating by Kurt Schaffenburg
"Rilee Toes the manager has gone above and beyond helping me get setup on home and auto and proved invaluable and responsive when my car was hit by a hit and run uninsured driver within weeks of starting my insurance with them, their understanding ,patience ,and help throughout the process was exceptional!"
We responded:
"Thank you so much Kurt for the kind words, we appreciate you and your business! "
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Steven Singleton

December 19, 2025

5  out of  5
rating by Steven Singleton
"The agency as always helped me with my claims and was professional in my new insurance policy"
We responded:
"Thank you for the kind words, Steven! "
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Raymundo Arias

November 27, 2025

1  out of  5
rating by Raymundo Arias
"They did a credit inquiry for a quote without mentioning it! I filled in information for an online quote at the Statefarm website and received a call from Aaron Toews asking if I was still looking for insurance and I said yes but I’m at work and he looked at the quote estimate that was given to me online that I received the night before. So I told him I was at work and he said “okay, would it be fine if I sent over the quote online through email and I said yes.” Then I said I look at the email when I can. And we hung up. Fast forward to now and I get a letter from Statefarm that they’ve obtained my user credit inquiry. When they didn’t Even mention that during the call. Keep in mind the call only lasted one minute so there’s no way we discussed credit because I would have said no and the call would’ve been longer than a minute.The summary of Consumer Protections in Chapter 599 clearly states an insurer may not use a Credit inquiry that is not initiated by the consumer. So I’m calling everywhere to figure out why would they run my credit without permission to the Texas Department of insurance."
We responded:
"Hi Raymundo, please accept our sincerest apologies for any confusion in this matter. Our office strives to give the best customer service possible, and we take running credit information very seriously. When you start a quote online you would have already had to approve for State Farm to run your consumer reports (credit and loss history information) before any of your information gets sent to our office for review. Once we receive your information, we reach out to go over the information already provided, we would never run your consumer reports without consent. Please give our office a call at 972-475-6994 so we can discuss this further. We hope to hear from you soon! "
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Sara A

November 5, 2025

5  out of  5
rating by Sara A
"I am thankful for having found this agency in 2018. I have had the best service since them. Luz provides an excellent service and thinks what is the best for you as a customer! I trust this team, I am staying with them - of course!"
We responded:
"Thank you, Sara, we appreciate you! "
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Karen Whitehead

October 22, 2025

5  out of  5
rating by Karen Whitehead
"Very helpful and efficient."
We responded:
"Thank you, Karen, we appreciate you! "